Shipping policy

OVERVIEW
This Shipping Policy describes how Elevated Naturals ("we", "us", "our") processes and ships orders placed directly through our website. Elevated Naturals is a direct-to-consumer brand — we do not offer wholesale or bulk/distributor shipping through this Policy.

SECTION 1 - ORDER PROCESSING TIME
Orders are typically processed and shipped within 1-3 business days of purchase, excluding weekends and holidays. Orders placed during high-volume periods (promotions, holidays) may take slightly longer to process. You will receive a confirmation email once your order has shipped.

SECTION 2 - SHIPPING ORIGIN
Orders ship from our facility in Twin Lakes, Wisconsin.

SECTION 3 - SHIPPING RATES AND METHODS
Shipping rates are calculated at checkout based on your location and the shipping method selected. We currently ship within the United States only.

SECTION 4 - DELIVERY ESTIMATES
Estimated delivery times depend on the shipping method selected at checkout and are provided by our shipping carriers. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, customs processing, or other events outside our control.

SECTION 5 - ORDER TRACKING
Once your order ships, you will receive a tracking number by email so you can monitor your package's progress.

SECTION 6 - AGE AND SHIPPING RESTRICTIONS
Our products are intended for adults 21 years of age or older. By placing an order, you confirm that you are at least 21 years old. We reserve the right to refuse or cancel orders shipping to jurisdictions where our products are restricted or prohibited by applicable law.

SECTION 7 - LOST OR STOLEN PACKAGES
Elevated Naturals is not responsible for packages that are lost, stolen, or delayed once they have been marked as delivered by the carrier. If your tracking shows delivered but you have not received your package, please contact the carrier directly and reach out to us at info@elevatedventures.net so we can assist.

SECTION 8 - ADDRESS ACCURACY
You are responsible for providing an accurate and complete shipping address at checkout. We are not responsible for orders delayed, misdelivered, or lost due to an incorrect address provided by the customer. Additional shipping charges may apply for reshipment.

SECTION 9 - INTERNATIONAL SHIPPING
At this time, we do not offer international shipping. We ship exclusively to addresses within the United States.

SECTION 10 - CONTACT INFORMATION
Questions about this Shipping Policy should be sent to us at info@elevatedventures.net.
Elevated Naturals (Elevated Group LLC)
405 N Lake Ave, Twin Lakes, WI 53181